Company Overview
A housing provider offering a dynamic work environment with a commitment to excellent customer service.

Job Details
Type: Temp to Perm Opportunity
Hours: 8am - 5pm (1-hour lunch break)
Location: Site/Office-based (60/40 split)

Team Size: Supervising approximately 15 operatives

Salary: Up to £44k pa

Required Qualifications

NVQ Level 3 or equivalent in:

• Customer Service
• Housing Management
• Construction / Maintenance Repairs

Basic DBS Clearance

SSSTS Certification
First Aid Certification

Key Responsibilities

• Manage operational priorities and scheduling
• Monitor and analyse service delivery performance
• Implement innovative work strategies
• Conduct site visits and contractor inspections
• Prepare statistical and management reports
• Manage material ordering within budget
• Investigate and resolve customer complaints
• Ensure effective information sharing across teams

Professional Competencies

• Team supervision experience
• Work scheduling in customer-demand environment
• Budget management

Please apply using the online facilities available.