Do you thrive on building positive relationships and ensuring a smooth experience for residents? Are you passionate about social housing and making a difference in peoples lives?

We are looking for a proactive and enthusiastic Tenant Liaison Officer to join a leading contractor that operate in and around Leeds, West Yorkshire.

About the Role:

You will be the vital link between residents and the team, ensuring a positive and informed experience throughout the improvement process on tenants properties.

Your responsibilities will include:

Building strong relationships: Establishing rapport with tenants, understanding their needs and concerns, and providing clear communication throughout the project.
Liaison and Information: Keeping residents informed of project timelines, procedures, and any potential disruptions.
Pre-project visits: Conducting pre-improvement visits to assess tenant needs, address any anxieties, and answer questions.
Post-project follow-up: Ensuring tenant satisfaction after project completion and addressing any minor snags.
Reporting and Documentation: Maintaining accurate records of all communication with tenants and completing all necessary paperwork.
Health & Safety: Ensuring a safe work environment for both tenants and our team during improvement works.

It will be a great fit if you:

• Have excellent communication and interpersonal skills, with the ability to build rapport and explain complex information in a clear and concise way.
• Possess a strong commitment to customer service and a genuine passion for ensuring tenant satisfaction.
• Are highly organised and detail-oriented, with the ability to manage multiple tasks effectively.
• Have a positive and proactive approach, with the ability to work independently and as part of a team.
• Experience in social housing or a related field is desirable but not essential.

What Our Client Offer:

• Competitive salary of up to £32,000 per annum.
• 34 days annual leave entitlement (including bank holidays).
• Opportunities for professional development and career progression within a growing company.
• A supportive and friendly work environment.
• The satisfaction of working for a company that makes a positive impact on the lives of others.

We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds.

Do you thrive on building positive relationships and ensuring a smooth experience for residents? Are you passionate about social housing and making a difference in peoples lives?
We are looking for a proactive and enthusiastic Tenant Liaison Officer to join a leading contractor that operate in and around Leeds, West Yorkshire.
About the Role:
In this exciting role, you will be the vital link between residents and the team, ensuring a positive and informed experience throughout the improvement process on tenants properties. Your responsibilities will include:
Building strong relationships: Establishing rapport with tenants, understanding their needs and concerns, and providing clear communication throughout the project.Liaison and Information: Keeping residents informed of project timelines, procedures, and any potential disruptions.Pre-project visits: Conducting pre-improvement visits to assess tenant needs, address any anxieties, and answer questions.Post-project follow-up: Ensuring tenant satisfaction after project completion and addressing any minor snags.Reporting and Documentation: Maintaining accurate records of all communication with tenants and completing all necessary paperwork.Health & Safety: Ensuring a safe work environment for both tenants and our team during improvement works.You will be a great fit if you:
Have excellent communication and interpersonal skills, with the ability to build rapport and explain complex information in a clear and concise way.Possess a strong commitment to customer service and a genuine passion for ensuring tenant satisfaction.Are highly organised and detail-oriented, with the ability to manage multiple tasks effectively.Have a positive and proactive approach, with the ability to work independently and as part of a team.Experience in social housing or a related field is desirable but not essential.What We Offer:
Competitive salary of up to £32,000 per annum.34 days annual leave entitlement (including bank holidays).Opportunities for professional development and career progression within a growing company.A supportive and friendly work environment.The satisfaction of working for a company that makes a positive impact on the lives of others.To Apply:
If you are a highly motivated individual who thrives in a fast-paced environment and is passionate about building positive relationships, we encourage you to apply. Please send your CV and a cover letter outlining your suitability for the role to [email protected]
Closing Date: [Insert Date]
We are committed to creating a diverse and inclusive workplace and welcome applications from all backgrounds.